Emotional Intelligence and Its impact upon Team and Leader Effectiveness
Susan P. Andrews, DNP, RN, CPN, Instructor and Pam Jones, DNP, RN, NEA-BC, Associate Professor, Senior Associate Dean Clinical and Community Partnerships, Vanderbilt University School of Nursing
Changes in healthcare are occuring at a rapid pace. An increased focus on population health and value care models is driving new models of care. Leaders are challenged to help teams navigate change. The evidence has shown that strong emotional, political, and social intelligence are predictors to a leaders effectiveness. This presentation will review the concepts or emotional, social and political intelligence and provide how leaders can use these skills to influence team performance.