Dealing with Disruptive Physician Behavior
In this program, the nurse will learn what is truly meant by disruptive physician behavior, what behaviors really are disruptive, how big the problems are, review examples of behavior that could or did cause harm to a patient or team member, discuss consequences to the physician and identify solutions as well as learn how to have constructive feedback conversations with a physician.
Rena Courtay has over 20 years of experience in the ASC industry. She spent many years in regional roles for SCA and HCA. Prior to that she was an ASC administrator, DON and staff operating room nurse. She is the past president of FSASC and currently sits on its board of directors. She also serves on the ASCA Education Committee.