Weston “Hank” Balch, CRCST, CIS, CHL, Managing Director, Sterile Processing, Alpha Consulting LLC

This course will confront the current “culture of catastrophe” that exists in our OR and SPD departments, and provide a roadmap to move teams and leaders beyond a “wait until it’s too late” theory of management. Even though competing interests, complexity and cost constraints pressure us to act only when we’re pushed into a corner, there are better ways to respond, plan and lead teams.