This presentation will show how implementing a plan, do, study, act methodology for improvement in an SPD department can have staggering results. After receiving complaints regarding the work of her SPD, Montello and her team identified problems and recognized that communication and teamwork were top priorities toward better results. After all new strategies were completed in January 2017, tracking of events began, and a challenge was issued to the staff to meet goals weekly. The conclusion was a 96.2 percent decrease in adverse events over an 18-month period.
Judy Montello is the clinical lead of nursing operations at Children’s Hospital New Orleans, where she has been employed for the last 40 years. She started her career in inpatient acute care and dedicated 33 years of service in perioperative services where she assumed roles as a staff RN, charge nurse, assistant director and unit director. She has been an active member of the AORN for the last 34 years where she has served in all officer roles at the local chapter level. She was also instrumental in the Charter for the Society of Pediatric Nurses Louisiana Chapter and serves as chapter president.